All employees, students and volunteers of Halton Women’s Place (HWP) strive to ensure clients’ time with us is a positive and productive experience, whether staying in residence, attending our programs, or receiving services from us in the community. We recognize that there may be times when our service delivery does not meet your expectations and we want to know how we can improve to better meet your needs.

Click here to view the “Client complaint procedure and form” (PDF)