NEED HELP NOW? CALL OUR 24-HOUR CRISIS LINES AT 905-332-7892 | 905-878-8555

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Careers

Join our Team! Help make a difference for the women and children in our community.

Join our Team! Help make a difference for the women and children in our community.

Manager Community Services

Position Summary:

Reporting to the Assistant/Executive Director, the Manager, Community Services will be responsible for ensuring the safe, healthy and effective provision of community based services. This role is also responsible for development, implementation, monitoring, evaluation and quality assurance for all community programs. Provides supervision, direction and support community based staff. Responsible for policy and procedure development, staff training, monitoring and evaluation with respect to community outreach services.

Key Responsibilities:

  • Ensures staff has training with respect to safety, security, policies, and procedures.
  • Oversees delivery of services by counsellors through our Transitional Support program, Court Support Program, Bridging Families Program, Transitional Housing Program.
  • Oversees the Public Education Program delivered in Halton schools and in community.
  • Ensures that the services to women and children are provided according to the policies and procedures.
  • Ensures that referrals and recommended actions are followed up with counsellors and community agencies.
  • Ensures client files are maintained according to policies and procedures and documentation meets the required standards.
  • Provides supervision, assistance in problem solving, and support to counsellors and directs action to be taken; supervision includes providing constructive feedback to employees with respect to performance improvement requirements.
  • Identifies service gaps both within and outside the shelter, makes recommendations to improve service and advocates when necessary.
  • In conjunction with the Client Services Supervisors, advocates on behalf of abused women and their children by acting as a liaison with the police, crown attorney, lawyers, legal aid, other community agencies (CAS, counsellors, doctors, etc.).
  • Provides information about the clients who seek our service to lawyers, counsellors, doctors, and police, etc. only with the consent of the woman and/or as required by law.
  • Will orients and train new employees and students regarding the policies, services, and safety procedures with respect to community based services.
  • Develops schedules to ensure the safety and optimum provision of services and as per policy and budget.
  • Identifies training and development needs of employees and, in conjunction with the Manager, Programs and Services and develops and implements an action plan to meet these needs.
  • Actively participates in regular team meetings and provides a forum in which employees can raise new ideas, concerns, conflicts and suggestions regarding services and personnel matters.
  • Is available on an on-call rotational basis after hours.
  • Maintains accurate and up-to-date employment files for all employees whom she supervises.
  • Monitors and evaluates direct report performance providing timely feedback and completes evaluation documentations as required.
  • Provides annual appraisals of all employees for whom she supervises.
  • Maintains employee attendance records and vacation schedules.
  • In conjunction with the Executive Director complies with the requirements of Management as outlined in the Collective Agreement. Hears grievances and responds within the time frames specified.
  • In conjunction with the Executive Director, administer and apply the collective agreement for employees, participate in negotiations, handling grievances or other labour relation’s issues, and recommending a course of action on employee issues.
  • Provides monthly statistics and trends with respect to community based programs.
  • Regularly reviews all pertinent documentation relating to clients, staff, agency and property; works closely with Human Resources regarding personnel issues.
  • Operates within Program Budget.
  • Completes other tasks that from time to time may be assigned.
  • The incumbent is expected to work 35 hours per week, shifts vary between 9-5 Monday to Friday, but scheduling of time must be flexible to allow for evening or weekend supervision, appointments and meetings. The Manager, Community Services provides on-call duties on a rotational basis and must be available to respond to employees.  The position requires occasional travel.

Qualifications:

  • The position requires an MSW. Consideration may be given to candidates with a BSW with relevant certifications and experience.
  • Supervisory/Manager experience an asset, previous community based services experience is required.
  • In-depth knowledge of women’s issues and the dynamics of violence (physical, emotional, sexual and financial) against women and children from a feminist perspective.
  • A clear understanding of the needs of women and their children affected by violence and knowledge of community agencies and the referral process is required.
  • In depth knowledge of quality assurance standards and accreditation programs is an asset.
  • The incumbent must be knowledgeable and skilled in the day-to-day supervision of people and programs and have the ability to follow-up on tasks to ensure the optimum, safe and effective delivery of service.
  • Able to communicate clearly and effectively with clients and other professionals, the public and employees.
  • Excellent listening skills and interpersonal skills and be non-judgmental, non-threatening, caring and empowering.
  • The ability to apply creative problem solving and the ability to stay focused for extended periods of time despite frequent interruptions and distractions.
  • Proven ability to prioritize, to plan and to respond to multiple demands on an ongoing basis.
  • Previous experience working with client databases, and related office equipment, software programs (knowledge of Microsoft Office, WISH is considered assets).

This is an SEIU Local 1.on unionized workplace

Please direct letters of application by 12 noon, Thursday, October 17 2019 to:

Halton Women’s Place
By Fax: 905-332-1155
By E-mail: jhamilton@haltonwomensplace.com
(Must request a read receipt to confirm application received)


Relief Crisis Intervention Counsellors

Location: Halton: Milton and Burlington

Wage Rate: $18.85    ($15.85 base rate plus $3.00 premium per hour)

Hours of Work: 7.5 and 12 hour shifts, includes weekends, AWAKE overnights

Qualifications/Skills:

  • Social Service Worker Diploma is minimum, Bachelor of Social Work is preferred
  • Previous experience working with and understanding of violence against women
  • Experience in crisis intervention, problem-solving and conflict resolution
  • Ability to work in crisis situations with multiple demands
  • Demonstrated ability to provide non-judgmental and culturally sensitive support to women and children
  • Willingness to develop knowledge and skills about violence against women and its impact upon children, women and the community
  • Sound knowledge of community agencies and resources
  • Capacity to work in a computerized environment and ability to track stats as needed
  • Effective verbal and written communication skills
  • Ability to work with minimal supervision and as part of a team
  • Strong organizational and time management skills
  • Ability to conduct safety planning and resident care plans with women
  • Ability to facilitate women’s groups both educational/support and house meetings
  • Assist with on the job training of new staff, students and volunteers
  • Current CPR and First Aid is required
  • Current Police Clearance Check required
  • Current TB test required
  • Knowledge of additional languages will be considered an asset
  • Must be available to work all scheduled shifts as assigned
  • Reliable Transportation Required

This is an SEIU Local 1.on unionized workplace

Please direct letters of application to:
Halton Women’s Place
By Fax: 905-332-1155
By E-mail: info@haltonwomensplace.com

Manager Community Services

Position Summary:
Reporting to the Assistant/Executive Director, the Manager, Community Services will be responsible for ensuring the safe, healthy and effective provision of community based services. This role is also responsible for development, implementation, monitoring, evaluation and quality assurance for all community programs. Provides supervision, direction and support community based staff. Responsible for policy and procedure development, staff training, monitoring and evaluation with respect to community outreach services.

Key Responsibilities:

  • Ensures staff has training with respect to safety, security, policies, and procedures.
  • Oversees delivery of services by counsellors through our Transitional Support program, Court Support Program, Bridging Families Program, Transitional Housing Program.
  • Oversees the Public Education Program delivered in Halton schools and in community.
  • Ensures that the services to women and children are provided according to the policies and procedures.
  • Ensures that referrals and recommended actions are followed up with counsellors and community agencies.
  • Ensures client files are maintained according to policies and procedures and documentation meets the required standards.
  • Provides supervision, assistance in problem solving, and support to counsellors and directs action to be taken; supervision includes providing constructive feedback to employees with respect to performance improvement requirements.
  • Identifies service gaps both within and outside the shelter, makes recommendations to improve service and advocates when necessary.
  • In conjunction with the Client Services Supervisors, advocates on behalf of abused women and their children by acting as a liaison with the police, crown attorney, lawyers, legal aid, other community agencies (CAS, counsellors, doctors, etc.).
  • Provides information about the clients who seek our service to lawyers, counsellors, doctors, and police, etc. only with the consent of the woman and/or as required by law.
  • Will orients and train new employees and students regarding the policies, services, and safety procedures with respect to community based services.
  • Develops schedules to ensure the safety and optimum provision of services and as per policy and budget.
  • Identifies training and development needs of employees and, in conjunction with the Manager, Programs and Services and develops and implements an action plan to meet these needs.
  • Actively participates in regular team meetings and provides a forum in which employees can raise new ideas, concerns, conflicts and suggestions regarding services and personnel matters.
  • Is available on an on-call rotational basis after hours.
  • Maintains accurate and up-to-date employment files for all employees whom she supervises.
  • Monitors and evaluates direct report performance providing timely feedback and completes evaluation documentations as required.
  • Provides annual appraisals of all employees for whom she supervises.
  • Maintains employee attendance records and vacation schedules.
  • In conjunction with the Executive Director complies with the requirements of Management as outlined in the Collective Agreement. Hears grievances and responds within the time frames specified.
  • In conjunction with the Executive Director, administer and apply the collective agreement for employees, participate in negotiations, handling grievances or other labour relation’s issues, and recommending a course of action on employee issues.
  • Provides monthly statistics and trends with respect to community based programs.
  • Regularly reviews all pertinent documentation relating to clients, staff, agency and property; works closely with Human Resources regarding personnel issues.
  • Operates within Program Budget.
  • Completes other tasks that from time to time may be assigned.
  • The incumbent is expected to work 35 hours per week, shifts vary between 9-5 Monday to Friday, but scheduling of time must be flexible to allow for evening or weekend supervision, appointments and meetings. The Manager, Community Services provides on-call duties on a rotational basis and must be available to respond to employees.  The position requires occasional travel.

Qualifications:

  • The position requires an MSW. Consideration may be given to candidates with a BSW with relevant certifications and experience.
  • Supervisory/Manager experience an asset, previous community based services experience is required.
  • In-depth knowledge of women’s issues and the dynamics of violence (physical, emotional, sexual and financial) against women and children from a feminist perspective.
  • A clear understanding of the needs of women and their children affected by violence and knowledge of community agencies and the referral process is required.
  • In depth knowledge of quality assurance standards and accreditation programs is an asset.
  • The incumbent must be knowledgeable and skilled in the day-to-day supervision of people and programs and have the ability to follow-up on tasks to ensure the optimum, safe and effective delivery of service.
  • Able to communicate clearly and effectively with clients and other professionals, the public and employees.
  • Excellent listening skills and interpersonal skills and be non-judgmental, non-threatening, caring and empowering.
  • The ability to apply creative problem solving and the ability to stay focused for extended periods of time despite frequent interruptions and distractions.
  • Proven ability to prioritize, to plan and to respond to multiple demands on an ongoing basis.
  • Previous experience working with client databases, and related office equipment, software programs (knowledge of Microsoft Office, WISH is considered assets).

This is an SEIU Local 1.on unionized workplace

Please direct letters of application by 12 noon, Thursday, October 17 2019 to:

Halton Women’s Place
By Fax: 905-332-1155
By E-mail: jhamilton@haltonwomensplace.com
(Must request a read receipt to confirm application received)


Relief Crisis Intervention Counsellors

Location: Halton: Milton and Burlington

Wage Rate: $18.85    ($15.85 base rate plus $3.00 premium per hour)

Hours of Work: 7.5 and 12 hour shifts, includes weekends, AWAKE overnights

Qualifications/Skills:

      • Social Service Worker Diploma is minimum, Bachelor of Social Work is preferred
      • Previous experience working with and understanding of violence against women
      • Experience in crisis intervention, problem-solving and conflict resolution
      • Ability to work in crisis situations with multiple demands
      • Demonstrated ability to provide non-judgmental and culturally sensitive support to women and children
      • Willingness to develop knowledge and skills about violence against women and its impact upon children, women and the community
      • Sound knowledge of community agencies and resources
      • Capacity to work in a computerized environment and ability to track stats as needed
      • Effective verbal and written communication skills
      • Ability to work with minimal supervision and as part of a team
      • Strong organizational and time management skills
      • Ability to conduct safety planning and resident care plans with women
      • Ability to facilitate women’s groups both educational/support and house meetings
      • Assist with on the job training of new staff, students and volunteers
      • Current CPR and First Aid is required
      • Current Police Clearance Check required
      • Current TB test required
      • Knowledge of additional languages will be considered an asset
      • Must be available to work all scheduled shifts as assigned
      • Reliable Transportation Required

This is an SEIU Local 1.on unionized workplace

Please direct letters of application to:

Human Resources
Halton Women’s Place
By Fax: 905-332-1155
By E-mail: info@haltonwomensplace.com

You have options:

You have options:

IF YOU DECIDE TO LEAVE
  • Call the Halton Women’s Place 24 hour Crisis, Information and Support Line to speak with a trained Crisis Intervention Counsellor;
  • The Crisis Intervention Counsellor will explore your options with you and support you to create a Safety Plan, along with creating an Emergency Escape Plan
  • If you have pets, you can explore safe options with the Crisis Intervention Counsellor.

If you do choose to come the Halton Women’s Place, you and your child(ren) may stay for up to 12 weeks.  Our Crisis Intervention Counsellors will work alongside you on your personal goals, which may include:

  • Accessing community support;
  • Accessing counselling;
  • Obtaining housing;
  • Accessing financial supports;
  • Exploring legal supports;
  • Any other individual goals.

 

Emergency transportation is available to help you get to the shelter.

IF YOU DECIDE NOT TO LEAVE
  • Call the Halton Women’s Place 24-hour Crisis, Information and Support Line.
  • Our Crisis Intervention Counsellors will offer support, counselling, resources and information.  They will also explore your options.
  • Crisis Intervention Counsellors will also offer to support you to create a safety plan for you, and your children, if applicable
  • Crisis support is available on the phone or in person at either shelter.  No appointment is necessary.
WHAT TO EXPECT AT THE SHELTER
  • Safe shelter with staff available 24 hours a day;
  • Clean and welcoming bedrooms;
  • Laundry facilities;
  • Children’s Services, including parenting support, therapeutic groups, children’s activities, playroom;
  • Court support for interim custody and restraining orders;
  • Supportive counselling;
  • Advocacy for you and your children;
  • Support in accessing community services;
  • Support groups;
  • On-Going Safety Planning;
  • Planning for departure from shelter

NEED HELP NOW?
CALL OUR 24-HOUR CRISIS LINES

BURLINGTON & OAKVILLE: 905-332-7892

MILTON & HALTON HILLS: 905-878-8555

NEED HELP NOW?
CALL OUR 24-HOUR CRISIS LINES

 

 

BURLINGTON & OAKVILLE

905-332-7892

 

 

MILTON & HALTON HILLS

905-878-8555

©2019 Halton Women’s Place. All Right’s Reserved | Registered Charity Number-10746 2558 RR001