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Chat With a Crisis Counsellor

If you are experiencing abuse, violence, or feeling unsafe in your relationship, you can connect with Halton Women’s Place through our confidential online crisis chat.

Launch Crisis Chat

If you are in immediate danger, call 911.
You can also reach our 24-hour crisis lines:
Burlington & Oakville: 905-332-7892
Milton & Halton Hills: 905-878-8555

This chat is for crisis support only. It is not monitored for donations, fundraising, volunteering, event questions, media requests, careers, or other general inquiries. For those types of questions, please visit our Contact Us page.

What this chat is for

When you launch the chat, you will connect with a Crisis Intervention Counsellor who can offer:

emotional support
safety planning
information about abuse
shelter and community resource information

Before you begin

This service is private and confidential. You do not need to share identifying information unless you choose to. You can leave the chat at any time.

While we take safety seriously, no online service is ever 100% secure. Please use a device that feels safe to you. If you think someone may be monitoring your phone, tablet, or computer, you may not want to use this service.

Web Chat Safety Tips

If you are unsafe or in immediate crisis, call 911.
Use a private or safe device whenever possible.
Use private browsing or incognito mode if needed.
Clear your browser history after using chat.
Do not save screenshots or transcripts if that could put you at risk.
For general safety planning tips, click here.

Privacy, Informed Consent and Duty to Report

Halton Women’s Place works from a framework of safety. Our policy regarding privacy reflects this. Your chat with Halton Women’s Place will remain private and confidential. If you choose not to share identifying information, your chat may also remain anonymous.

Halton Women’s Place has a duty to report if a child or youth under the age of 18 has been or is at risk of abuse. If you provide identifying information and a child or youth under 18 has been or is at risk of abuse, we are legally obligated to involve an external agency. If you are at risk of harming yourself or others, and provide identifying information, we may involve emergency services to help ensure your safety and the safety of others.

We also collect limited demographic and service information, when shared, to help evaluate and improve future support.

Read our Privacy, Informed Consent & Duty to Report Policy